Bugherd is a bug-tracking and project management tool that helps software development teams track, manage, and resolve bugs and issues. In this article, we’ll take a close look at Bugherd’s features, pricing, and usability and share a special offer that will get you 20% off for the first three months after a 14-day FREE trial. Note: To avail the discount visit this link: https://partners.bugherd.com/alltechmagazine
If you manage a software development team, then you know how important it is to have a solid bug-tracking system in place. There are a lot of different options out there, but one that has been getting a lot of attention lately is BugHerd. In this post, we’ll take a look at what BugHerd is and how it can help your team stay on top of bugs and track progress on fixing them.
Table of Contents
What is Bugherd?
BugHerd is an effective website feedback tool that simplifies website testing and allows everyone to collaborate, from expert QA testers to non-technical stakeholders. With BugHerd, users can quickly and easily pin feedback to web pages, making it easier to track and manage. All feedback and bug reports are collated into tasks and stored in a central location, so everyone involved can access and respond to them in a timely manner. This allows for better communication and organization, making website testing quicker and more efficient, and promoting smoother website builds. With BugHerd, website development teams can ensure all their projects are completed accurately and on time, reducing the risk of costly delays or errors. The tool is compatible with all popular web browsers and works with any website or web application. It can integrate with other tools such as Trello, Asana, JIRA and GitHub, to help teams streamline their workflow and avoid missing feedback.
BugHerd is an Australian startup that arrived on the scene in 2011. It was designed as a visual bug-tracking tool to help developers easily track and fix website bugs. The tool is designed to streamline the bug-tracking process, allowing developers to visualize website bugs without having to navigate through source code. The tool is easy to use, fast, and cost-effective, making it a popular choice among developers. BugHerd has seen success, becoming one of the leading bug-tracking tools in Australia and beyond.
BugHerd’s success has resulted in an expanding user base, which includes some of the largest companies in the world. Its innovative approach to bug tracking has been commended by many in the industry, as it has certainly revolutionized the way developers gather the information they need to troubleshoot.
How does it help?
Today’s modern workplace is a noisy one. It’s filled with constant chatter, emails, meetings, phone calls, text messages, and Slack messages. As organizations grow, it becomes even more difficult to keep up with all this noise. This creates huge inefficiencies for companies, who spend an inordinate amount of time on manual, error-prone tasks. With all these channels, it’s next to impossible to keep track of everything. Bugherd centralizes all of your feedback and bugs in one easy-to-use location, making it simple to keep track of and manage. One of the key benefits of BugHerd is that it allows others to easily provide feedback on the website, directly on the site itself. This eliminates the need for back-and-forth emails and documents, which can be time-consuming and prone to errors. This helps to ensure that no feedback is ever missed and that all feedback is acted on in a timely manner.
By enabling others to provide feedback directly on the website, BugHerd helps to streamline the UAT and QA process and can help save several hours per week on coordinating and managing feedback. This can greatly reduce the time and effort required to ensure that a new website build meets the needs and requirements of all stakeholders.
BugHerd is much more than a tool for bug tracking
The tool have come a long way in recent years, offering more than just a simple way to log and track bugs. What began as a bug tracking tool is now capable of handling agile, planning, time tracking, and other key functions, all in a single system. BugHerd’s social features keep team members on the same page, encouraging collaboration, transparency, and work delivery.
The BugHerd sidebar is designed to provide the metadata necessary to resolve bugs and feedback quickly, such as browser and operating system information, exact URL, and even screen resolution. This allows developers to quickly understand the context in which a bug or feedback is being reported, and to identify and resolve the issue more effectively.
In addition to tracking bugs, the platform also provides a range of tools for managing feedback. These include the ability to change due dates, set severity levels, assign bugs, and add comments or attachments. This level of organization allows teams to collaborate more effectively, stay on top of the progress of bugs, and make informed decisions.
Users can also view their own lists of bugs and feedback, or see the entire team’s. This allows for easy tracking of what needs to be addressed and what has already been resolved.
BugHerd has a dedicated user group that acts as a support network and a grandstand for new features and ideas that the developers listen to. The developers are always working to make the software better, and the users implement what they create.
Who is BugHerd for?
BugHerd is a powerful tool used by a wide range of professionals to collect and manage feedback on websites. Non-technical stakeholders, such as clients and other stakeholders, can use BugHerd to easily provide feedback on websites, while development teams can use the tool to understand and address issues quickly and efficiently. Marketing and website agencies love the simplicity of being able to get client feedback quickly and easily, with the technical information they need to solve issues pinned directly to the webpage. This makes it easier to handle large volumes of feedback, without having to trawl through spreadsheets or send multiple clarifying emails. The software is used mainly by:
— Designers:
Designers can use BugHerd to share their designs with clients and other stakeholders, and to collect feedback on those designs. This helps to ensure that designs are aligned with client expectations and that any issues are identified and addressed early in the design process.
— Developers:
Development teams rely on BugHerd to help close the feedback and communication gap between themselves and clients. With the ability to pin feedback directly to the webpage it was reported on, BugHerd makes it easy for development teams to understand and address issues, without having to sort through spreadsheets or send multiple clarifying emails. This allows development teams to work more efficiently and effectively, and to deliver better quality websites to clients.
— Project managers:
Project managers can use BugHerd to collaborate with the development team, sharing feedback and tasks, and keeping track of who is working on what. This helps to ensure that the development team has the information they need to complete tasks efficiently and effectively. With BugHerd, project managers can manage feedback and tasks for multiple projects in one place, making it easier to track progress and ensure that all tasks are completed on time.
—QA Testers
QA testers can use BugHerd to report on any issues they find while testing websites, and to track the progress of those issues as they are addressed. This helps to ensure that all issues are identified and addressed before a website is launched.
What challenges does BugHerd help solve?
BugHerd helps project managers proactively track, prioritize and resolve issues before they impact the business. For large enterprises, this can mean the difference between a minor hiccup and a major outage. It is designed to help solve several common challenges that can arise when collecting and managing feedback on websites:
The communication gap between development teams and non-technical stakeholders:
It can be difficult for development teams to understand and address feedback from non-technical stakeholders, such as clients and other stakeholders. BugHerd helps to bridge this gap by providing an easy-to-use interface for non-technical users to give feedback, and by providing development teams with the technical information they need to understand and address the issues.
Managing large volumes of feedback:
When working on large websites or projects, development teams can be overwhelmed by the volume of feedback they receive. BugHerd helps to streamline this process by allowing users to collect and manage feedback in one place, and by providing tools for sorting and filtering feedback.
Collaborating with other departments and stakeholders:
BugHerd makes it easy for different departments and stakeholders to collaborate and share feedback and tasks, reducing the number of feedback rounds required for approval.
Tracking progress and identifying issues:
BugHerd provides a range of reports and analytics tools to help users track the progress of their projects and identify any issues that may arise.
Bugherd features
East to set up:
Setting up BugHerd is a breeze. Users have the option to install through a Javascript snippet or browser extension, giving them the freedom to choose the setup method that works best for their needs.
Simple guest feedback
Not only is BugHerd simple to use for your team, but it’s also user-friendly for guests. They can provide valuable feedback without needing any coding or technical knowledge, as the point and click system is intuitive for anyone to use.
Video feedback
Video feedback BETA feature which allows feedback to be given by recording a video of the screen. This feature is particularly useful for explaining multi-step interactions or more complex situations.
Real-time commenting
With this feature, team members can collaborate and respond to feedback in real-time, making the feedback process more efficient and productive. This eliminates the need for delays in communication and allows for swift resolution of issues. Feedback can be discussed and resolved quickly, without the need for lengthy email chains or scheduled meetings.
Capture a screen recording or screenshot and annotate
Being able to capture a screen recording allows teams to see exactly how users are interacting with their website. This can be particularly helpful when dealing with complex or multi-step interactions that are difficult to explain with just words. The ability to annotate screenshots or videos allows teams to highlight specific areas of feedback, providing a clear visual reference that is easy to understand.
Inclusion of technical information, such as browser and operating system
This feature provides context and important background information that helps teams understand the feedback they are receiving. It allows them to identify patterns and identify issues that might not be immediately obvious, such as a problem with a specific browser or operating system.
BugHerd offers a variety of integrations that allows teams to streamline their workflow and improve their feedback management process. By integrating the platform with tools and services they already use, teams can fit BugHerd into their workflow. Some of the available integrations include Slack, where teams can send feedback and bug reports to their chosen channel, GitHub to keep bug reports synced and in one place, Zapier which connects BugHerd to over 1500 tools and services, WordPress plugin that allows teams to manage feedback and bugs more smoothly on their WordPress website or in the WordPress admin, and Integromat which teams can use to connect BugHerd to any app or API to automate and optimize their workflows.
What’s new in Bugherd?
In the year 2022, they’ve made some significant changes to the platform, with one of the most notable being the new look and feel of the BugHerd sidebar. The update was designed to better support cookie changes for Safari, Firefox, and Chrome browsers, however, while working on this update, they realized that it was the perfect opportunity to make some changes to the design and user experience of the sidebar as well.
The new sidebar has a sleek, modern design that makes it even easier for users to leave feedback and report bugs. With this new design, BugHerd has not only improved its performance but also the user experience.
One of the most notable updates is the ability to click on a task and have the corresponding pin increase in size, making it easier to see the exact location. Users can also filter their task list by clicking “This page” to see tasks on only one page or “All” to view all tasks across the entire website. The person icon allows users to view only the tasks they’ve created or been assigned.
BugHerd also made changes to accommodate guest users, allowing them to view and respond to tasks created by members. This feature is particularly useful during the final User Acceptance testing phase before launch. Additionally, direct integrations with Jira, Trello, and Asana are currently in Beta, allowing users to choose when and how they send tasks to other project management programs.
With the recent updates to BugHerd, users can also sort tasks by severity, creation date, who they’re assigned to, or by status. They can also now improve the security of their account with Single Sign On (SSO) and use their existing login information such as a google account or work email to sign in to BugHerd, making it easier for teams to log in.
Bugherd pricing
BugHerd has several pricing plans available to suit the needs of different teams and organizations.
The standard plan, which starts at $33/month, includes 5 members and provides access to all of the basic features of BugHerd, including the ability to create and manage feedback, assign tasks, and view analytics.
The Premium plan, which starts at $108/month, is designed for larger teams and includes 25 members. It includes all of the features of the standard plan, as well as additional features such as advanced analytics and integrations with other tools.
The Deluxe plan, which starts at $191/month, includes 50 members and is intended for even larger teams and organizations. It includes all of the features of the Premium plan, as well as additional features such as custom branding, custom domains, and private hosting.
Enterprise pricing is also available for large organizations and businesses, which can be customized to meet the specific needs and requirements of the organization.
Additionally, additional members can be added to any plan for $6.60/user/month, which makes it easy to scale the pricing to suit the size of the team or organization.
Bugherd’s special discount offer for our readers
With this special offer, you can try out BugHerd for free for 14 days, and then continue to use it for 20% off for the next three months. This offer is exclusive to new users and is a great way to experience the power of BugHerd’s project management software.
To take advantage of this offer, simply click the button below and the discount will be applied. Don’t miss out on this great opportunity to try out BugHerd and see how it can help streamline your website development process. Sign up today and start managing feedback like a pro.
Upon clicking the button link above, you will be directed to the Bugherd homepage where you will be able to see the discounted offer applied as shown in the screenshot below. To begin your free trial, simply fill out the required basic details. The special discount will be automatically activated if you choose to upgrade to a paid subscription after the free trial ends.
